--- title: "Chargetrip — Events" description: "Incident history and maintenance for Chargetrip" base_url: "https://status.chargetrip.com" canonical: "https://status.chargetrip.com/events" homepage_url: "https://www.chargetrip.com" contact_url: "https://www.chargetrip.com/contact/support" --- # Chargetrip — Events · Reports [Status](/.md) · [Monitors](/monitors.md) · **Events** ## Event log ```text # timestamp status event 2026-09-08 22:00 COMPLETED maintenance/409 + Planned maintenance 2026-09-08 18:00 MAINTENANCE maintenance/409 = Planned maintenance 2026-08-26 15:02 RESOLVED report/3474 + Service Interruption 2026-08-26 15:01 INVESTIGATING report/3474 x Service Interruption 2026-07-17 10:46 RESOLVED report/3475 + The routing request failed with a 'not found' status due to a system misconfiguration. 2026-04-08 20:00 COMPLETED maintenance/410 + Planned maintenance 2026-04-08 17:00 MAINTENANCE maintenance/410 = Planned maintenance 2026-01-14 11:11 RESOLVED report/3476 + Routing service degraded 2026-01-14 11:11 INVESTIGATING report/3476 x Routing service degraded 2025-12-03 10:40 RESOLVED report/3477 + Service interruption 2025-12-03 10:35 MONITORING report/3477 x Service interruption 2025-12-03 10:33 INVESTIGATING report/3477 x Service interruption 2025-12-01 09:22 RESOLVED report/3478 + Service interruption Routing 2025-12-01 09:20 INVESTIGATING report/3478 x Service interruption Routing 2025-08-27 10:00 COMPLETED maintenance/411 + Scheduled maintenance 2025-08-27 08:00 MAINTENANCE maintenance/411 = Scheduled maintenance 2025-07-24 06:30 COMPLETED maintenance/412 + Planned Maintenance 2025-07-24 05:30 MAINTENANCE maintenance/412 = Planned Maintenance 2025-06-11 09:00 COMPLETED maintenance/413 + Dashboard maintenance 2025-06-11 07:00 MAINTENANCE maintenance/413 = Dashboard maintenance 2025-03-05 05:00 COMPLETED maintenance/414 + Scheduled maintenance 05/03/2025 2025-03-05 04:00 MAINTENANCE maintenance/414 = Scheduled maintenance 05/03/2025 2025-02-21 16:09 RESOLVED report/3479 + Degraded performance vehicle database 2025-02-21 16:09 INVESTIGATING report/3479 x Degraded performance vehicle database 2024-11-26 20:15 RESOLVED report/3480 + Routing services degraded 2024-11-26 19:47 MONITORING report/3480 x Routing services degraded 2024-11-26 19:39 MONITORING report/3480 x Routing services degraded 2024-11-26 19:36 MONITORING report/3480 x Routing services degraded 2024-11-26 19:31 IDENTIFIED report/3480 x Routing services degraded 2024-11-26 19:21 INVESTIGATING report/3480 x Routing services degraded 2024-11-25 10:15 RESOLVED report/3481 + Routing outage 2024-10-29 13:30 RESOLVED report/3482 + Outage 2024-10-29 13:21 MONITORING report/3482 x Outage 2024-10-29 13:19 INVESTIGATING report/3482 x Outage 2024-10-18 11:25 RESOLVED report/3483 + Routing services degradated 2024-03-19 13:11 RESOLVED report/3484 + Degraded services 2024-01-18 07:14 RESOLVED report/3485 + Mongo DB outage 2024-01-17 18:57 IDENTIFIED report/3485 x Mongo DB outage 2024-01-17 18:56 INVESTIGATING report/3485 x Mongo DB outage 2023-12-12 08:33 RESOLVED report/3486 + Routing and vehicle outage 2023-12-12 08:31 IDENTIFIED report/3486 x Routing and vehicle outage 2023-12-12 08:26 INVESTIGATING report/3486 x Routing and vehicle outage 2023-02-17 11:26 RESOLVED report/3487 + Service Outage 2023-02-14 09:09 RESOLVED report/3487 + Service Outage 2023-02-14 09:07 MONITORING report/3487 x Service Outage 2023-02-14 09:00 IDENTIFIED report/3487 x Service Outage 2023-02-14 08:59 IDENTIFIED report/3487 x Service Outage 2023-02-14 08:38 IDENTIFIED report/3487 x Service Outage 2023-02-14 08:34 INVESTIGATING report/3487 x Service Outage 2023-02-14 08:33 INVESTIGATING report/3487 x Service Outage 2022-03-17 10:08 RESOLVED report/3488 + Service interuption 2022-03-12 11:58 RESOLVED report/3489 + Routing service interuption 2022-03-12 11:35 IDENTIFIED report/3489 x Routing service interuption 2022-03-12 11:22 INVESTIGATING report/3489 x Routing service interuption 2022-03-12 10:11 RESOLVED report/3490 + Routing service outage ``` ### [Service Interruption](/events/report/3474.md) Aug 26, 2026 · 1 month ago · affects: Vehicle, Station, Route, Route (legacy), Tile, Isoline, Emissions, Emissions (legacy) · 1 minute - + Resolved — Aug 26, 3:02 PM · Vehicle (operational), Station (operational), Route (operational), Route (legacy) (operational), Tile (operational), Isoline (operational), Emissions (operational), Emissions (legacy) (operational) - x Investigating — Aug 26, 3:01 PM · Vehicle (operational), Station (operational), Route (operational), Route (legacy) (operational), Tile (operational), Isoline (operational), Emissions (operational), Emissions (legacy) (operational) ### [The routing request failed with a 'not found' status due to a system misconfiguration.](/events/report/3475.md) Jul 17, 2026 · 3 months ago · 1 minute - + Resolved — Jul 17, 10:46 AM ### [Routing service degraded](/events/report/3476.md) Jan 14, 2026 · 9 months ago · affects: Route, Route (legacy) · 1 minute - + Resolved — Jan 14, 11:11 AM · Route (operational) - x Investigating — Jan 14, 11:11 AM · Route (operational) ### [Service interruption](/events/report/3477.md) Dec 3, 2025 · 10 months ago · affects: Vehicle, Station, Route (partial outage), Route (legacy) (partial outage), Tile · 7 minutes - + Resolved — Dec 3, 10:40 AM · Route (operational), Route (legacy) (operational) - x Monitoring — Dec 3, 10:35 AM · Route (operational), Route (legacy) (operational) - x Investigating — Dec 3, 10:33 AM · Route (partial outage), Route (legacy) (partial outage) ### [Service interruption Routing](/events/report/3478.md) Dec 1, 2025 · 10 months ago · affects: Route, Route (legacy) · 2 minutes - + Resolved — Dec 1, 9:22 AM · Route (operational), Route (legacy) (operational) - x Investigating — Dec 1, 9:20 AM · Route (operational), Route (legacy) (operational) ### [Degraded performance vehicle database](/events/report/3479.md) Feb 21, 2025 · 2 years ago · affects: Vehicle · 1 minute - + Resolved — Feb 21, 4:09 PM · Vehicle (operational) - x Investigating — Feb 21, 4:09 PM · Vehicle (operational) ### [Routing services degraded](/events/report/3480.md) Nov 26, 2024 · 2 years ago · affects: Route (legacy) (partial outage) · 54 minutes - + Resolved — Nov 26, 8:15 PM · Route (legacy) (operational) - x Monitoring — Nov 26, 7:47 PM · Route (legacy) (operational) - x Monitoring — Nov 26, 7:39 PM · Route (legacy) (partial outage) - x Monitoring — Nov 26, 7:36 PM · Route (legacy) (operational) - x Identified — Nov 26, 7:31 PM · Route (legacy) (partial outage) - x Investigating — Nov 26, 7:21 PM · Route (legacy) (partial outage) ### [Routing outage](/events/report/3481.md) Nov 25, 2024 · 2 years ago · 1 minute - + Resolved — Nov 25, 10:15 AM ### [Outage](/events/report/3482.md) Oct 29, 2024 · 2 years ago · affects: Vehicle (major outage), Station (major outage), Route (legacy) (major outage), Tile (major outage) · 11 minutes - + Resolved — Oct 29, 1:30 PM · Vehicle (operational), Station (operational), Route (legacy) (operational), Tile (operational) - x Monitoring — Oct 29, 1:21 PM · Vehicle (operational), Station (operational), Route (legacy) (operational), Tile (operational) - x Investigating — Oct 29, 1:19 PM · Vehicle (major outage), Station (major outage), Route (legacy) (major outage), Tile (major outage) ### [Routing services degradated](/events/report/3483.md) Oct 18, 2024 · 2 years ago · 1 minute - + Resolved — Oct 18, 11:25 AM ### [Degraded services](/events/report/3484.md) Mar 19, 2024 · 3 years ago · affects: Route (legacy) · 1 minute - + Resolved — Mar 19, 1:11 PM · Route (legacy) (operational) ### [Mongo DB outage](/events/report/3485.md) Jan 17, 2024 · 3 years ago · affects: Station (degraded performance), Route (legacy) (degraded performance) · 12 hours - + Resolved — Jan 18, 7:14 AM · Station (operational), Route (legacy) (operational) - x Identified — Jan 17, 6:57 PM · Station (degraded performance), Route (legacy) (degraded performance) - x Investigating — Jan 17, 6:56 PM · Station (degraded performance), Route (legacy) (degraded performance) ### [Routing and vehicle outage](/events/report/3486.md) Dec 12, 2023 · 3 years ago · affects: Vehicle (major outage), Route (legacy) (major outage) · 6 minutes - + Resolved — Dec 12, 8:33 AM · Vehicle (operational), Route (legacy) (operational) - x Identified — Dec 12, 8:31 AM · Vehicle (major outage), Route (legacy) (major outage) - x Investigating — Dec 12, 8:26 AM · Vehicle (major outage), Route (legacy) (major outage) ### [Service Outage](/events/report/3487.md) Feb 14, 2023 · 4 years ago · affects: Station (degraded performance), Route (legacy) (partial outage), Tile (partial outage) · 3 days - + Resolved — Feb 17, 11:26 AM - + Resolved — Feb 14, 9:09 AM · Station (operational), Route (legacy) (operational), Tile (operational) - x Monitoring — Feb 14, 9:07 AM · Station (operational), Route (legacy) (degraded performance), Tile (operational) - x Identified — Feb 14, 9:00 AM · Station (degraded performance), Route (legacy) (partial outage), Tile (operational) - x Identified — Feb 14, 8:59 AM · Station (degraded performance), Route (legacy) (partial outage), Tile (operational) - x Identified — Feb 14, 8:38 AM · Station (degraded performance), Route (legacy) (partial outage), Tile (partial outage) - x Investigating — Feb 14, 8:34 AM · Station (degraded performance), Route (legacy) (partial outage), Tile (partial outage) - x Investigating — Feb 14, 8:33 AM · Station (degraded performance), Route (legacy) (partial outage), Tile (partial outage) ### [Service interuption](/events/report/3488.md) Mar 17, 2022 · 5 years ago · 1 minute - + Resolved — Mar 17, 10:08 AM ### [Routing service interuption](/events/report/3489.md) Mar 12, 2022 · 5 years ago · affects: Route (legacy) (degraded performance) · 36 minutes - + Resolved — Mar 12, 11:58 AM · Route (legacy) (operational) - x Identified — Mar 12, 11:35 AM · Route (legacy) (degraded performance) - x Investigating — Mar 12, 11:22 AM · Route (legacy) (degraded performance) ### [Routing service outage](/events/report/3490.md) Mar 12, 2022 · 5 years ago · 1 minute - + Resolved — Mar 12, 10:11 AM ## Maintenance ### [Planned maintenance](/events/maintenance/409.md) Sep 8, 2026 · 4 hours · affects: Vehicle, Station, Route, Route (legacy), Tile, Isoline, Emissions, Emissions (legacy) ### [Planned maintenance](/events/maintenance/410.md) Apr 8, 2026 · 3 hours · affects: Vehicle, Station, Route, Route (legacy), Tile, Isoline, Emissions, Emissions (legacy) ### [Scheduled maintenance](/events/maintenance/411.md) Aug 27, 2025 · 2 hours · affects: Vehicle, Station, Route, Route (legacy), Tile, Isoline, Emissions, Emissions (legacy) ### [Planned Maintenance](/events/maintenance/412.md) Jul 24, 2025 · 1 hour · affects: Vehicle, Station, Route, Route (legacy), Tile, Isoline, Emissions, Emissions (legacy) ### [Dashboard maintenance](/events/maintenance/413.md) Jun 11, 2025 · 2 hours ### [Scheduled maintenance 05/03/2025](/events/maintenance/414.md) Mar 5, 2025 · 1 hour · affects: Vehicle, Station, Route (legacy), Tile --- _Powered by [openstatus.dev](https://openstatus.dev)_