Chargetrip

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Jan 17, 2024

3 years ago

Mongo DB outage

StationRoute (legacy)

Resolved · · January 18 at 7:14 AM (UTC) (in 12 hours)

At 01:15 CET MongoDB resolved the problem. We’ve been monitoring the service for the last couple of hours.

All systems are fully operational.

Identified · · January 17 at 6:57 PM (UTC) (12 hours earlier)

The issue has been identified and a fix is being implemented.

Investigating · · January 17 at 6:56 PM (UTC) (1 minute earlier)

Mongo DB Atlas is currently experiencing an outage which affects the performance of many API services including Chargetrip. Read more about the outage here: https://status.mongodb.com/

Chargetrip services that show partial performance issues:

Routing API
Station API

We are talking to Mongo support and are monitoring the outage closely.